AutoBizMGT is an abbreviation for Automotive Business Management. This site is for instructors who want to help students learn about running an automotive business; a great career path! These video on this site were created to help bring management concepts "to life". Over time, more short stories and inspirational videos will be added - so keep checking back for new videos.
Each short video is designed as a learning tool that will help students understand the concepts of service facility management and how service systems functions. Most videos highlight the role of the service team that includes the service consultant / assistant service manager (ASM), service manager, lead technician, service facility owner, technicians, and parts specialist. The videos shows each team member engaged in their job tasks that allow the service system to function property so the business can earn a profit. While the videos are broad in scope, details can be found in the textbook:
The Service Consultant;
Principles of Service Management and Ownership
Get your copy from your favorite bookstore or online today! While ordering, the second book in the series may also be of interest:
Service Management;
Strategic Planning, Personnel, and Finance
This book expands on the concepts of first book and goes into higher level management concepts such as business planning, personnel management, and managerial accounting with analysis to improve the service facility performance.